Throughline

Terms & conditions

Throughline LLC, a Washington limited liability company

Effective: May 25, 2026 · Version 1.1

At a Glance

This summary is for convenience only; the full Terms below control.

  • You must be 18+ to create an administrator account; you may set up profiles for other household members, including children, that you supervise.
  • Throughline is provided "as is" — homeschool-requirements information in the App is general information and is not legal advice.
  • Throughline Premium, when offered, is billed by Apple or Google and renews automatically until you cancel through your platform settings.
  • Disputes are resolved by individual arbitration with a class-action waiver and a 30-day opt-out — see Section 15.
  • These Terms are governed by the laws of the State of Washington and acknowledge Apple and Google App-Store-required terms.

1. Acceptance of Terms

These Terms & Conditions ("Terms") form a binding agreement between you (the administrator account holder, "you" or "your") and Throughline LLC, a Washington limited liability company ("Throughline," "we," "our," or "us") regarding your use of the Throughline mobile application (the "App"), our website at jointhroughline.com (the "Website"), and any related services (collectively, the "Service").

By downloading, installing, creating an account, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old and able to form a legally binding contract to create an administrator account. By creating an account you represent that you meet these requirements.

We may update these Terms from time to time as described in Section 23. Your continued use of the Service after an update becomes effective means you accept the updated Terms.

2. About Throughline

The Service is operated by Throughline LLC, a Washington limited liability company.

  • Email: support@jointhroughline.com
  • Legal notices: legal@jointhroughline.com (currently routes to support@jointhroughline.com)
  • Website: jointhroughline.com

3. Description of Service

Throughline is a homeschool planning, daily-execution, and reporting application for families. Core areas of the App include Home (today's status), Daily (execute and log work), Plan (organize curriculum, schedules, and assignments), Reports (gradebook, attendance, goals, and activity history), and More (students, school years, subjects, grade scales, and account settings).

Throughline supports three tracking modes — Simple, Balanced, and Detailed — each surfacing a different level of planning and reporting depth. Available features may vary by tracking mode and subscription tier.

Throughline uses a household model: a single administrator account can manage multiple profiles for members of your household, similar to how a streaming service handles multiple household members. The free tier currently allows up to two student profiles per administrator account; higher limits and additional features may be available with Throughline Premium when offered.

4. Accounts and Household Profiles

4.1 Administrator Account

You create an administrator account using a valid email address and a password. The administrator account is the sole account through which the Service is accessed and the only account that has agreed to these Terms. You are the contracting party and are responsible for all activity under your administrator account.

4.2 Household Profiles and Authorized Users

You may create student profiles for members of your household ("Authorized Users"). By creating a student profile for a minor, you represent that you are the minor's parent or legal guardian (or have equivalent authority) and that you authorize and supervise the minor's use of the Service through that profile. All data in any household profile is treated as your data for purposes of these Terms, and you are responsible for ensuring Authorized Users' compliance with these Terms.

4.3 Account Security

You are responsible for all activity that occurs under your account. You agree to:

  • Keep your password and any administrator PIN confidential and not share them with individuals outside your household.
  • Notify us immediately at support@jointhroughline.com if you suspect unauthorized access to your account.
  • Ensure that any Authorized User accessing the App through your account complies with these Terms.

4.4 Accurate Information

You agree to provide accurate, current, and complete information when creating your account and to keep it up to date.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations or the terms of the App Store, Google Play, or any other platform through which you access the Service.
  • Attempt to gain unauthorized access to any part of the Service, our infrastructure, or another user's account.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or trade secrets from the Service, except to the extent applicable law prohibits this restriction.
  • Upload or transmit any harmful, offensive, illegal, infringing, or otherwise objectionable content, or any content you do not have the right to upload.
  • Use the Service to collect or harvest information about other users.
  • Impersonate any person or entity or misrepresent your affiliation.
  • Use bots, scrapers, crawlers, scripts, or other automated tools to access or interact with the Service, except for accessibility tools or as we expressly authorize.
  • Circumvent, disable, or attempt to interfere with security, authentication, rate-limiting, storage-quota, profile-limit, or other technical features of the Service.
  • Use the Service to provide services to third parties outside your household, sublicense, resell, or rent your administrator account or any portion of the Service.
  • Interfere with, disrupt, or place an unreasonable load on the Service or any servers or networks connected to it.

6. Subscriptions, In-App Purchases, and Throughline Premium

6.0 Current app version

The version of the App available at the time you accept these Terms may not offer subscriptions or in-app purchases. When subscriptions are not offered in your installed version, Sections 6.2 through 6.9 below describe how we will handle Premium if and when we enable it in a future update. They do not create an obligation to sell Premium or imply that you can purchase Premium in the current version.

6.1 Free Service

Throughline's core features are currently available at no charge. We may introduce, change, or discontinue free features at any time as described in these Terms.

6.2 Throughline Premium

We may offer optional paid features under the name "Throughline Premium" or similar. Premium may include enhanced capabilities such as expanded storage quotas, push notifications, requirement reminders, additional student profile capacity, extended reporting periods, and other features we may introduce. Specific features available with Premium may change. We will describe the features included in Premium at the point of purchase.

6.3 Billing Through Apple or Google

When offered, Premium and any other in-app purchases are sold and billed by Apple Inc. (through the App Store) or Google LLC (through Google Play). Your payment is taken by the respective platform under its terms (Apple Media Services Terms / Google Play Terms of Service). We do not collect or store your payment-card information.

6.4 Auto-Renewal and Cancellation

Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the renewal date through your App Store or Google Play account settings. Deleting the App does not cancel a subscription. You can manage and cancel your subscription at any time through your platform account settings.

6.5 Pricing, Taxes, and Price Changes

Prices will be disclosed at the point of purchase in your local currency and may include applicable taxes and platform fees. We may change prices for future renewal cycles. Where required by law or platform rules, we will notify you of price changes in advance and give you the opportunity to cancel before they take effect.

6.6 Refunds

Refund requests for in-app purchases are handled under the policies of the platform that processed your payment (Apple or Google). We do not directly process refunds for App Store or Google Play purchases. Where mandatory consumer law in your jurisdiction grants you additional rights — for example, the 14-day right of withdrawal under EU consumer law — those rights remain available to you.

6.7 Free Trials

If we offer a free trial, the trial converts automatically into a paid subscription at the end of the trial period unless you cancel before the trial ends. Generally one free trial is available per Apple ID or Google account. Specific terms of any trial will be disclosed at the point of enrollment.

6.8 Restoration of Purchases

You can restore previously made purchases on a new device or after reinstalling the App by signing in to the same Apple ID or Google account and using the platform's "Restore Purchases" flow.

6.9 No Payment-Card Data

We do not collect, view, or store payment-card numbers or bank-account details. Subscription metadata (such as entitlement status, product ID, and renewal events) is provided to us by RevenueCat, our subscription-management provider.

7. User Content and License

You retain ownership of the content you create, upload, or submit through the Service ("User Content"), including student records, activities, lessons, grades, attendance, goals, notes, files, and resources.

By submitting User Content, you grant Throughline a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, process, back up, and otherwise use your User Content solely as needed to operate, maintain, secure, and improve the Service for you and your Authorized Users. This license ends when you delete the User Content or your account, except for backups, audit logs, and copies we are required to retain by law.

You are solely responsible for your User Content and represent that you have all necessary rights to submit it and to grant the license above, and that your User Content does not infringe any third party's rights or violate any law.

If you submit feedback, suggestions, or ideas about the Service ("Feedback"), you agree that Feedback is non-confidential and that we may use it for any purpose without obligation or compensation to you.

8. Intellectual Property

The Service, including its software, content, features, design, layout, text, graphics, logos, icons, and trademarks, is owned by Throughline LLC or its licensors and is protected by U.S. and international copyright, trademark, patent, trade-secret, and other intellectual-property laws. "Throughline" and the Throughline logo are trademarks of Throughline LLC.

Subject to your compliance with these Terms, Throughline grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your household's personal homeschool use. You may not copy, modify, distribute, sell, or lease any part of the Service or its content except as expressly permitted in these Terms.

9. Third-Party Services

The Service relies on third-party providers, including Apple (App Store), Google (Google Play), Supabase (hosting, authentication, storage), Resend (email delivery), RevenueCat (subscription management), Expo (push-notification relay), and Sentry (crash reporting). Your use of features that interact with these providers is also subject to their respective terms and privacy policies. We are not responsible for the practices, content, or availability of third-party services.

10. Homeschool Information Disclaimer

Information shown in the App about homeschool legal requirements, reminders, forms, deadlines, age ranges, subject lists, and similar compliance content (including in the Planning Hub requirements view, in resource-library entries, and elsewhere) is provided for general informational purposes only. It is not legal advice, may not reflect recent law or policy changes, and may not apply to your specific situation.

You remain solely responsible for compliance with applicable homeschool laws, reporting requirements, and accreditation rules in your jurisdiction. We recommend that you confirm requirements with your local school district, state department of education, umbrella school, or qualified counsel. Throughline is an administrative tool; it does not certify accreditation or verify legal compliance.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, available at jointhroughline.com/privacy-policy and within the App. By using the Service, you acknowledge the data practices described in the Privacy Policy.

12. Termination

12.1 By You

You may stop using the Service at any time. You may request deletion of your administrator account through More → My Profile → Edit Profile → Permissions → Delete account in the App or by submitting the form at https://jointhroughline.com/delete. Subscription cancellation must be done through the Apple App Store or Google Play; deleting the App alone does not cancel a subscription. After deletion is processed, your data will be removed in accordance with our Privacy Policy.

12.2 By Us

We may suspend or terminate your access to the Service at our discretion if you violate these Terms, engage in fraudulent or abusive activity, fail to pay for a subscription, or for other operational, legal, or security reasons. We will attempt to provide notice when reasonably possible, except where doing so would prejudice an investigation or violate the law.

12.3 Survival

Sections covering User Content, intellectual property, disclaimers, limitation of liability, dispute resolution, governing law, App-Store-required terms, indemnification (where applicable), and miscellaneous provisions survive termination.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, error-free, free of viruses or other harmful components, or that any defect will be corrected. The Service is not a substitute for professional educational, legal, medical, psychological, or financial advice. You are responsible for maintaining your own backups; we recommend exporting important records periodically using the Service's export features.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the exclusions above may not apply to you.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THROUGHLINE OR ITS OFFICERS, MANAGERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US (THROUGH RECONCILIATION WITH APPLE OR GOOGLE) IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) TWENTY-FIVE U.S. DOLLARS ($25).

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for gross negligence, willful misconduct, fraud, or — for consumers in the EEA, the United Kingdom, or other jurisdictions with mandatory consumer-protection rules — any non-waivable statutory rights.

15. Dispute Resolution, Arbitration, and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND THROUGHLINE TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

15.1 Informal Resolution First

Before filing any claim, you agree to first contact us at legal@jointhroughline.com and attempt in good faith to resolve the dispute informally for at least 60 days.

15.2 Binding Individual Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules then in effect, as modified by these Terms. The Federal Arbitration Act governs the interpretation and enforcement of this section.

The arbitration will take place in King County, Washington, or, at your option, in your county of residence in the United States, or by remote proceeding. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

15.3 Class-Action Waiver

You and Throughline agree that disputes will be resolved only on an individual basis and not as a class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable as to any claim, that claim must be litigated in court (and severed from arbitration), but the rest of this Section 15 remains in effect.

15.4 30-Day Opt-Out

You may opt out of this arbitration agreement by emailing legal@jointhroughline.com within 30 days of first creating your administrator account, with the subject line "Arbitration Opt-Out" and including your full name and the email address associated with your account. Opting out will not affect any other provision of these Terms.

15.5 Small-Claims and Injunctive Relief Carve-Outs

Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights pending the outcome of arbitration.

16. Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-law provisions, and, where applicable, the United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 15, exclusive jurisdiction and venue for any action that may be brought in court will lie in the state or federal courts located in King County, Washington, and you and Throughline consent to personal jurisdiction in those courts. Nothing in this section deprives you of any non-waivable consumer-protection rights available under the law of your country of residence.

17. Apple App Store Additional Terms

The following additional terms apply if you obtain or use the App through the Apple App Store. They are required by Apple Inc. ("Apple") and form part of these Terms.

  • Acknowledgment: These Terms are between you and Throughline only, and not with Apple. Throughline, not Apple, is solely responsible for the App and its content.
  • Scope of License: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Apple Media Services Terms and Conditions.
  • Maintenance and Support: Throughline is solely responsible for providing any maintenance and support services for the App. Apple has no obligation to furnish any maintenance or support services for the App.
  • Warranty: Throughline is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
  • Product Claims: Throughline, not Apple, is responsible for addressing any claims relating to the App or your possession or use of it, including product-liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
  • Intellectual Property: In the event of any third-party claim that the App or your use of it infringes that third party's intellectual property rights, Throughline, not Apple, is responsible for the investigation, defense, settlement, and discharge of any such claim.
  • Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Third-Party Beneficiary: You and Throughline acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Google Play Additional Terms

If you obtain the App through Google Play, you acknowledge that these Terms are between you and Throughline only, and not with Google LLC ("Google"). Your use of the App is also subject to the Google Play Terms of Service, the Google Play Developer Distribution Agreement, and other applicable Google policies. Google is not a party to these Terms and is not responsible for the App or its content. Throughline is solely responsible for the App and for any support, warranty, intellectual-property, or other claims relating to it.

19. Copyright and DMCA Notice

We respect intellectual-property rights and expect users to do the same. If you believe that material available through the Service infringes your copyright, you may submit a notice under the U.S. Digital Millennium Copyright Act ("DMCA") to our designated agent. Your notice must include all of the information required by 17 U.S.C. § 512(c)(3), including:

  • A physical or electronic signature of the rights holder or authorized agent;
  • Identification of the copyrighted work claimed to be infringed;
  • Identification of the material claimed to be infringing and information sufficient to locate it;
  • Your contact information (address, telephone, email);
  • A statement that you have a good-faith belief the use is not authorized; and
  • A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights holder.

Designated DMCA Agent — Throughline LLC; email support@jointhroughline.com.

If your content has been removed in error, you may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g)(3). We may terminate the accounts of repeat infringers.

20. Export Controls

You agree to comply with all U.S. and applicable export, re-export, and sanctions laws, including those administered by the U.S. Department of Commerce and the U.S. Department of the Treasury's Office of Foreign Assets Control ("OFAC"). You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or designation as supporting terrorism, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

21. Electronic Communications and Notices

You consent to receive communications from us electronically, including by email, in-App message, or push notification, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. Notices to us under these Terms must be sent to legal@jointhroughline.com.

22. Beta or Experimental Features

From time to time we may make features available on a beta, preview, experimental, or early-access basis. Such features are clearly identified where reasonable, are provided "AS IS" without warranty, may change or be discontinued at any time, and may not be subject to the same level of support or reliability as generally available features.

23. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the App and, where we have your email address, by email to active administrators at least 14 days before the changes take effect, unless a shorter period is required by law. The "Effective Date" and version number above will be updated for each revision. Your continued use of the Service after a change becomes effective constitutes acceptance of the updated Terms.

24. Miscellaneous

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement. These Terms, together with our Privacy Policy and any in-App purchase or platform-billing terms presented at the time of purchase, constitute the entire agreement between you and Throughline regarding the Service and supersede any prior agreements.

No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets, or by operation of law.

Force Majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, labor disputes, internet or telecommunications outages, governmental actions, or third-party service provider outages.

Headings. Section headings are for convenience only and do not affect interpretation.

Relationship. Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Throughline.

25. Contact Us

If you have any questions about these Terms, please contact us:

Throughline LLC, a Washington limited liability company

  • Email: support@jointhroughline.com
  • Legal notices: legal@jointhroughline.com
  • Website: jointhroughline.com